An AI chatbot for your WordPress website
Frida helps visitors find answers based on your own business knowledge. Add the chat with a widget code so customers can ask questions directly on your WordPress website.
Install the widget code
Create your chatbot and copy its installation code from the Frida dashboard. Follow the WordPress guide and use your existing script-management setup or ask your website administrator. The correct placement depends on the theme and configuration; avoid a location that is overwritten by theme updates.
Start with actual customer questions
Import pages about services, prices, contact details and practical policies. Add manual answers for special questions. Frida can use the imported material but needs the relevant facts before giving a specific answer.
WooCommerce products are a separate data source
With Pro, you can import a product catalog for a WordPress site running WooCommerce. Connect a Google Shopping XML feed for scheduled synchronization or update a manually uploaded CSV yourself. Product data does not automatically grant access to WooCommerce orders, customer accounts or real-time stock.
Keep the source knowledge current
Update Frida when prices, business hours or policies change. Re-read relevant pages in the dashboard and review unanswered questions with Pro. Test the widget after changing your theme, caching or consent setup.
How to get started
- Create a chatbot and import pages describing your business.
- Use the WordPress guide in the dashboard to install the widget code.
- Test answers and mobile display. Optionally connect a product catalog with Pro.
Frequently asked questions
- Is Frida a WordPress plugin?
- This installation uses a widget code from Frida. A custom WordPress integration is not required to display the chat itself; follow the guide for your setup.
- Does Frida work on a WooCommerce website?
- The widget can appear on WordPress pages running WooCommerce. With Pro, supported product catalogs can be imported for recommendations. This does not constitute a WooCommerce order or customer-login integration.
- Does Frida automatically read every website change?
- You can ask Frida to re-read website content from the dashboard. Automatic product synchronization is separate and requires a connected feed.